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Claims FAQs - Health Insurance

To make a claim from your health insurance, you shall submit the claim to Well Link Insurance within 30 days from the date of discharge from the hospital and send us a completed health insurance claim form with the relevant supporting documents.
If you choose not to make any claim of medical expenses from us, you will be entitled to make a claim under hospital cash allowance that does not affect your NCD. If you have been hospitalised in the general ward of public hospital, and your reimbursement of medical expenses is far lower than the daily hospitalization allowance, you are entitled to make a claim.
Only a minor surgery undergone at the day clinic of a hospital that falls under your selected hospital tier is eligible for a claim.