Milestones

Highly committed to its customers, it is the top-notch customer service that makes Well Link Insurance a perennial standout recognised by various industry accolades since inception. A service provider recognised by international standards, Well Link Insurance has been awarded the certifications of ISO 10002:2004 and ISO 10002:2014 through the ​Hong Kong Quality Assurance Agency in 2013 and 2015 respectively.

732493906492 Awards Trophy
November 2021

Well Link Life is honoured with The Greater Bay Area Most Valuable Brand

Wenwei Award
2021 September

Opening of "Well Link Life Wealth Management Centre (Mongkok)

236532155106 Mongkok Small
2021 August

Opening of "Well Link Life Wealth Management Centre (Central Flagship Store)

705204470817 Central
2021 July

Opening of "Well Link Life Wealth Management Centre (Jordan)"

466806601294 Jordan
2021 January

Opening of "Well Link Life Wealth Management Centre (Yuen Long)"

827436755024 Yl 05
2020 October

Opening of the first "Well Link Life Wealth Management Centre (Wanchai)"

873519966144 Wmc Opening 06
2020 May

Well Link Life launched online application platform 'Link 2 Shop'

470825346541 Wlllogo Horizontal
The Hong Kong Council of Social Service

Caring Company 2017-20

656266081550 Caring Company 2020
HKCCA - HKCCA Award 2019

Mystery Caller Assessment – Gold Award

975422699478 Hkccawardszh
2019 July

Well Link Life Insurance Company Limited launched

470825346541 Wlllogo Horizontal
2019 April

Well Link Life Insurance Company Limited approved by Insurance Authority to operate life insurance business in Hong Kong

470825346541 Wlllogo Horizontal
The Hong Kong Council of Social Service

Caring Company 2017-19

656266081550 Caring Company 2020
HKCCA - HKCCA Award 2018

Mystery Caller Assessment – Gold Award

975422699478 Hkccawardszh
2017

Corphub – Corphub – Most Outstanding Enterprise Awards 2018

Most Reliable Motor and Travel Insurance Solution of the Year

360247714639 Corphub Award Logo
2017

The Hong Kong Council of Social Service

Caring Company 2017/18

965089802204 Cc17 18 4c Cropped
2017

HKCCA - HKCCA Award 2017

Mystery Caller Assessment – Gold Award

975422699478 Hkccawardszh
2017 June

Renamed as Well Link Insurance

981573562237 Well Link Insurance Logo
2016

HKCCA - HKCCA Award 2016

Mystery Caller Assessment – Gold Award

975422699478 Hkccawardszh
2016 August

Direct Asia was acquired by Well Link Group

136858994376 Direct Asia
2015

Mediazone's Most Valuable Companies in Hong Kong 2015

Most Reliable Online Insurance Provider

988588784103 Mediazone 2016
2015

HKCCA - HKCCA Award 2015

Mystery Caller Assessment – Gold Award

Inbound Contact Centre of the Year – Bronze Award

Inbound Contact Centre Representative of the Year – Bronze Award

975422699478 Hkccawardszh
2015

eZone – e-brand Awards 2015

Best of Online Insurance Service Provider

266045473858 E Brand Award 2015
2014

HKCCA - HKCCA Award 2014

Mystery Caller Assessment – Gold Award

Inbound Contact Centre of the Year – Silver Award

Best Contact Centre in Training and People Development – Merit Award

975422699478 Hkccawardszh
2013

Hong Kong Call Centre Association (HKCCA) – HKCCA Award 2013

Mystery Caller Assessment – Gold Award

Inbound Contact Centre of the Year – Gold Award

975422699478 Hkccawardszh
2013

Mediazone Publishing – Hong Kong's Most Valuable Companies Services Awards 2013

Best Customer Service for Car Insurance

586950072709 Mediazone Award
2012

RoadShow – Loved Brands Awards 2012

Loved Online Insurance Brand

702249708361 Roadshow Loved Brands Awards 2012
2012

Online Lifestyle iAwards

Favourite Online Insurance Service

012692319143 Iawards 2012
2012 March

DirectAsia.com established Direct Asia Insurance in Hong Kong

2010 September

DirectAsia.com was founded Singapore as a direct insurance sales