Contact  Us

Health Insurance

Only applicable to customer who currently holds a valid Health Insurance/
Top Up Health Insurance Policy


If you are hospitalized, please call Well Link Insurance Claims Hotline immediately at +852 2884 8899. Our Claims Specialist will explain the claims procedure step-by-step.

Required Claim Documents

Please submit your claim to Well Link Insurance within 30 days from the date of discharge with the following documents:

  • Completed claim form
  • Original hospital receipt
  • Medical report and other medical documents, including pathological, laboratory and / or surgical reports
  • Duplicate copy of Hong Kong Identity Card
  • Proof of relationship (For children only)
  • Duplicate copy of police report (For accident)
  • Claim adjustment (if applicable)