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Motorcycle Insurance

If you are unfortunately involved in an accident, be sure to perform the following steps

  • Stay calm and ensure safety of all parties
  • Comply with Law of Hong Kong and report the accident to the police immediately
  • Call Well Link Insurance Claims Hotline immediately at +852 2884 8899
  • Exchange information with drivers, casualties, witnesses and passengers involved in the accident, including:
    • Vehicle registration number
    • Name
    • Number of Hong Kong Identity Card or other identity document
    • Address
    • Phone number
    • Insurance information
  • Mark down the exact location of the accident
  • Take photos or video of accident scene before any evidences (including vehicles and damaged properties) are moved
  • Do not discuss liability


Required Claim Documents

  • Completed claim form
  • Registration document of vehicle involved
  • Hong Kong Identity Card and Hong Kong driving licence of driver involved
  • Police statement and case reference number
  • Notice of Intended Prosecution (if applicable)
  • Breath Screening Test Report (if applicable)
  • Supporting documents / information (e.g. photos, third party information including vehicle registration number, and casualties and witnesses information)

Please keep all original copies properly, and submit duplicate copies to Well Link Insurance Claim Service in any of the following ways:

Fax: +852 2884 8833
Mailing Address: Units 16-18, 11/F., China Merchants Tower, Shun Tak Centre, 168-200 Connaught Road Central, Sheung Wan, Hong Kong